Carol Clements serves as JetBlue’s chief digital and technology officer. She oversees strategy, vision and implementation of technology solutions that align with the airline’s business model to offer digital innovation, consistent service and maximize investment.
Prior to JetBlue, Carol served as chief technology officer for Pizza Hut, responsible for enabling growth for Pizza Hut’s U.S. restaurants through technology and digital innovation. She oversaw the brand's e-commerce channels, restaurant & delivery technology, and data & analytics initiatives to power sales and operations across 6,000+ restaurants nationwide.
Carol also spent 11 years at Southwest Airlines in a variety of leadership roles. During her time there, she oversaw technology initiatives supporting Southwest's first-ever expansion to international markets, the launch of the All-New Rapid Rewards loyalty program, and the modernization of Southwest’s e-commerce channels.
She graduated from Southern Methodist University in Dallas, where she earned degrees in mathematics and management science engineering.