Leadership

Warren Christie is JetBlue’s chief operating officer. He leads the airline’s day-to-day operational performance with responsibility for safe and reliable operations, overseeing JetBlue’s airports, flight operations, inflight experience, safety, security, system operations, and technical operations functions, as well as JetBlue University’s training academy.

Prior to becoming COO in February 2024 he served as head of safety, security, fleet operations, airports, and JetBlue University. Christie joined JetBlue in 2003 holding a variety of roles of increasing responsibility, including vice president, operations planning and training; vice president, JetBlue University; senior vice president, safety, security, and air operations; senior vice president, regulatory and training; and senior vice president, safety, security, fleet operations, airports and JetBlue University.

Christie has a robust aviation career spanning 30+ years. After graduating from the University of Notre Dame in 1988, he was commissioned as an Officer in the United States Navy where he piloted the F/A-18 Hornet. He served as a Naval Aviator and instructed at the Navy Fighter Weapons School (TOPGUN) where he led staff and student training and was responsible for the design of the graduate level strike-fighter tactics training curriculum.

Dave Clark is JetBlue’s senior vice president of finance and strategy, responsible for financial planning and analysis, strategy and business development, as well as investor relations.

He previously served as JetBlue’s head of revenue and planning from January 2022 to April 2024 responsible for all aspects of JetBlue’s network strategy, airline partnerships, sales and revenue management, and enterprise planning.

Since joining JetBlue in May 2009, he has led a number of teams across JetBlue’s commercial organization. From February 2017 to December 2021 he served as vice president, sales and revenue management, where he was responsible for revenue optimization, ancillary strategy, distribution, and corporate sales. He has also served as vice president, network planning, and has been a key architect of the airline’s network strategy. Before his promotion to vice president in 2014, he led both the route planning and schedule planning teams.

Carol Clements serves as JetBlue’s chief digital and technology officer. She oversees strategy, vision and implementation of technology solutions that align with the airline’s business model to offer digital innovation, consistent service and maximize investment.

Prior to JetBlue, Carol served as chief technology officer for Pizza Hut, responsible for enabling growth for Pizza Hut’s U.S. restaurants through technology and digital innovation. She oversaw the brand's e-commerce channels, restaurant & delivery technology, and data & analytics initiatives to power sales and operations across 6,000+ restaurants nationwide.

Carol also spent 11 years at Southwest Airlines in a variety of leadership roles. During her time there, she oversaw technology initiatives supporting Southwest's first-ever expansion to international markets, the launch of the All-New Rapid Rewards loyalty program, and the modernization of Southwest’s e-commerce channels.

She graduated from Southern Methodist University in Dallas, where she earned degrees in mathematics and management science engineering.

Joanna Geraghty is chief executive officer of JetBlue Airways Corp., which encompasses JetBlue – New York’s Hometown Airline® – as well as Paisly, its tech-enabled managed travel services subsidiary. Her focus is on delivering a leading and safe customer service experience, and enhancing operational, commercial, and financial performance while nurturing JetBlue’s unique culture and standing as one of the best places to work.

Prior to becoming CEO of the company in February 2024, she served as president & chief operating officer since 2018. Earlier in her tenure she served as JetBlue’s executive vice president, customer experience, responsible for airports, customer support, and inflight service. She also served as executive vice president, chief people officer from 2010-2014, after being vice president, associate general counsel and director, litigation and regulatory affairs. Joanna has been with JetBlue since 2005.

Joanna serves on the board of directors of the JetBlue Foundation, Airlines for America (A4A), L3Harris Technologies, and is chairperson of the board of Concern Worldwide, an international not for profit. Before joining JetBlue, she was a partner at the law firm Holland & Knight.

She received her bachelor’s degree from the College of the Holy Cross, her master’s in international relations from Syracuse University’s Maxwell School of Citizenship and Public Affairs, and her J.D. from Syracuse University College of Law.

Stephanie Evans Greene is JetBlue’s senior vice president of marketing and brand, responsible for the airline’s advertising, marketing, digital commerce strategy, brand strategy, and customer strategy, as well as its highly awarded onboard product.
 
Stephanie brings more than 25 years of marketing and brand leadership experience to JetBlue, having guided growth strategies and high-impact campaigns for major travel, luxury, wellness, and tech brands.
 
She’s held senior marketing roles at Carnival Cruise Line, Google, Hearts on Fire, and AirSculpt—and earlier in her career, led major client accounts at the global agencies Arnold Worldwide and Ogilvy.
 
Stephanie is a graduate of Boston College.

As CFO, Ursula Hurley is responsible for JetBlue’s overall financial strategy including accounting, audit, aircraft and engine transactions, cash management, corporate finance, fuel, and tax. She is also responsible for the company’s real estate and strategic sourcing units.

Prior to being appointed CFO, Ursula was head of treasury and investor relations for JetBlue, managing the company’s $13 billion balance sheet, comprising corporate and aircraft finance; cash management and investments; fleet management; fuel purchasing and hedging; fleet strategy and programs, strategic sourcing and managing JetBlue’s relationships with the investor community.

Throughout her nearly two-decade career in the airline industry, she has also held various roles in financial reporting; financial planning and analysis; and investor relations.

Ursula is president of the JetBlue Foundation whose mission is to promote diversity in STEM education and create career paths for the next generation in aviation. She also sits on the Fairfield University Dolan School of Business Advisory Board.

She holds a bachelor’s degree in business management from Fairfield University and an MBA from Columbia University.

Rob Land joined JetBlue in 1998 as a founding crewmember and currently serves as senior vice president of government affairs and associate general counsel. He is based in JetBlue’s Washington, D.C. office.

Rob is responsible for the company’s relations with the executive and legislative branches of the U.S. government as well as state and local governing bodies and international government relations. He also oversees the company’s aircraft delivery team; airport affairs; shares primary legal responsibility for regulatory matters; and is a member of JetBlue’s senior leadership team.

Prior to JetBlue, Rob worked in the Office of the Secretary of Transportation on aviation policy; as Chief of Staff at the Federal Railroad Administration; and on the White House staff for Vice President Gore. Before his government service career, Rob worked as an attorney at the firm of Proskauer Rose. In addition, Rob served as Legislative Consultant to President Clinton’s blue ribbon panel, The National Commission to Ensure a Strong Competitive Airline Industry.

He holds a bachelor’s degree from Skidmore College and a J.D. from the Washington College of Law at American University. He is a member of the bar of New York, the District of Columbia, and the Supreme Court of the United States.

Tracy Lawlor is chief people officer for JetBlue, overseeing teams such as recruiting and talent management; compensation and benefits; diversity, equity and inclusion; crew relations; and values and labor relations.

Lawlor has held a number of senior leadership roles at JetBlue, most recently as chief strategy and business development officer and prior to that, vice president, financial planning and analysis. Lawlor joined JetBlue in 2001 as a senior financial analyst.

Prior to joining JetBlue, Lawlor worked in the corporate offices of The TJX Companies, Inc., parent of T.J. Maxx, Marshalls and HomeGoods.

Lawlor is chair of the board of JSX, an innovative, independent regional airline based in Dallas.

She earned her bachelor’s degree from Boston College.

Eileen McCarthy is general counsel and corporate secretary at JetBlue, with responsibility for legal, ethics and compliance, ESG and sustainability efforts, as well as managing the company's relationship with its board of directors.

She previously served as a member of JetBlue’s legal leadership team from 2006-2021 – most recently as vice president, associate general counsel – overseeing areas including corporate governance, securities law, and ethics and compliance programs, while also supporting the board of directors.

From 2021-2024 she served as senior legal leader at UiPath, Inc., an AI-focused enterprise automation software company headquartered in New York. Most recently she served as senior vice president - deputy general counsel corporate, and managed a global team covering securities, corporate governance, employment, ethics and compliance, privacy, insurance, ESG, litigation, equity, transactions and general corporate matters.

Earlier in her career, McCarthy was a partner in the corporate transactions and securities group of a national law firm, with a practice that focused on advising public companies on securities law and governance issues. She is a former law clerk for the Hon. K. Michael Moore, U.S.D.J., Southern District of Florida, and admitted to the Bar of the State of New York and to the Eastern and Southern Districts of New York.

McCarthy earned her undergraduate degree from Columbia University and her law degree from Fordham University School of Law, where she was editor-in-chief of the Fordham International Law Journal.

Doug McGraw is JetBlue’s chief communication officer, overseeing the company’s internal and external communications strategy, including crewmember communications, media relations, reputation management, leader engagement, and business communications.

Doug joined JetBlue in 2014 as director, corporate communications, leading media relations and external communications, and in 2016, he assumed responsibility for the airline’s frontline crewmember operational communications. In 2018, he was promoted to vice president, corporate communications.

Prior to JetBlue, Doug spent 15 years at FleishmanHillard, where he most recently served as senior vice president and partner in the New York office counseling a range of clients and sectors.

He is a graduate of St. Louis University, where he earned a bachelor’s degree in communications.

Steve was named senior vice president of system operations and airports in March 2025 with oversight of airport operations across JetBlue’s 100+ destinations, as well as the company’s system operations center which manages the airline’s round-the-clock operation.

He joined JetBlue in September 2022 as vice president, system operations. During this time, Steve helped lead the airline’s daily flight execution, driving improvements in reliability and efficiency—a key pillar of JetBlue’s JetForward strategy aimed at returning the company to sustained profitability.

Under Olson’s leadership, JetBlue has made significant progress in on-time performance and has improved recovery from disruptions—an especially complex challenge given the airline’s East Coast-focused network. Olson has also led a major operational modernization effort, including the addition of state-of-the-art aircraft movement and flight planning systems with a new crew management system.

Prior to joining JetBlue, Steve spent nearly two decades with American Airlines – and its predecessors US Airways and America West – including as managing director of the integrated operations center for American with oversight of nearly 6,000 daily flights across the globe.

Steve started on the frontline as a customer service representative with America West, and also has 14 years of experience as an aircraft maintenance technician with the Arizona Air National Guard, on top of being a licensed aircraft dispatcher and commercial pilot.

Jamie Perry is the president of Paisly, a tech-enabled managed travel services company and wholly owned subsidiary of JetBlue Airways Corp. Based in Dania Beach, Florida, he leads the growth of non-air travel products and oversees all operations. Under his leadership, Paisly delivers human-first experiences at scale by managing services in-house – from hotel partnerships and marketing to customer care. The company’s proprietary platform provides travel offers based on customer behavior and real-time context. Jamie plays a key role in advancing JetBlue’s JetForward strategy by expanding its presence beyond air travel and strengthening the overall customer value proposition.

Jamie first joined JetBlue in 2010 and has held several leadership roles within the company. From 2014 to 2017, he served as vice president of marketing, where he was responsible for commercial strategy, brand and advertising, loyalty marketing, and product development. Prior to that, he was director of product development from 2010 to 2014, driving the evolution of JetBlue’s signature offerings, including the launch of Mint and Fly-Fi.

Before returning to JetBlue, Jamie was senior partner at Material, a global insights, marketing, and technology firm, where he led the Travel & Hospitality practice. He also held various marketing leadership roles at PepsiCo, including head of North American eCommerce marketing.

Jamie earned his undergraduate degree from the University of Warwick and his MBA from the University of Melbourne. His deep experience in both the airline and travel industries, coupled with his passion for innovation, positions him to lead JetBlue Travel Products into its next phase of growth and success.

Marty St. George was appointed president of JetBlue in February 2024.

He leads JetBlue’s commercial functions – including marketing, loyalty, network planning, airline partnerships, sales and revenue management – along with customer support, enterprise and operational planning, and corporate communications. He also has oversight of its Paisly subsidiary, an important growth area for the company.

From 2020-2024, St. George served as chief commercial officer at LATAM Airlines Group, Latin America’s largest airline holding company, in Santiago, Chile. Prior to joining LATAM, he operated an airline strategy consulting practice, where he served airline and travel industry clients, including a role as interim Chief Commercial Officer at Norwegian Air Shuttle ASA.

He previously served as a member of JetBlue’s leadership team from 2006-2019. Over the span of his 13 years with JetBlue – beginning as vice president, planning, later senior vice president marketing and commercial, and ultimately executive vice president and chief commercial officer – St. George was a key architect of the carrier’s focus city strategy, led its successful entry into airline partnerships, and oversaw its distinctive brand and innovative product strategy. Prior to JetBlue, he held marketing and network planning leadership roles over nearly two decades at United and US Airways.

St. George has a degree in civil engineering from the Massachusetts Institute of Technology (MIT).

Daniel Shurz joined JetBlue in April 2024 as senior vice president of revenue, network, and enterprise planning. He is responsible for all aspects of JetBlue’s network strategy, airline partnerships, sales and revenue management, and enterprise planning.

Prior to JetBlue, Shurz served for nearly 12 years as senior vice president, commercial, at Frontier Airlines responsible for network planning and scheduling, revenue management, distribution, e-commerce, ancillary revenue and marketing. He was previously the carrier’s vice president, strategy and planning for nearly three years.

From 2005-2009, Shurz worked at Air Canada as director, business development before being promoted to vice president, network planning.

Earlier in his career, Shurz was general manager of bus operations at the Chicago Transit Authority, and manager of domestic network planning at United Airlines.

Shurz is a graduate of the University of Cambridge in the U.K. and holds an MBA from The University of Chicago.