Leadership

Andres Barry is president of JetBlue Travel Products, a subsidiary of JetBlue Airways, created to extend the airline’s reach further into the travel ribbon and provide customers with a more seamless experience.

In his role, Andres leads the growth of the JetBlue Vacations brand and other non-air travel products including travel insurance, cruises, car rentals and more.

Prior to joining JetBlue Travel Products in 2018, Andres was partner and managing director at The Boston Consulting Group (BCG), a global management strategy consulting firm. During his time at BCG, he primarily worked in the travel and tourism sector, focusing on commercial growth and digital innovation for leading brands in the U.S. and abroad. Prior to BCG, he held several sales and operations management roles.

He is a graduate of Northwestern University, where he earned his undergraduate degree, and Emory University, where he received his MBA.

Amy Burr is the president of JetBlue Ventures (JBV), the venture capital arm of JetBlue Airways that invests in and partners with early-stage startups innovating in the travel, hospitality, and transportation industries.

As President, Amy shapes the strategic venture investment direction of JetBlue and facilitates integration of successful startup programs into the airline’s overall corporate innovation initiatives. She has been with JBV since 2018 as the managing director of operations and partnerships, where she built an ecosystem of partners and deployment opportunities for the many technologies of JBV's portfolio companies.

Amy has been a leader in creating, sourcing, and implementing innovative technology, products and programs in the travel space for more than two decades. She caught the startup bug from joining Virgin America in 2004 as one of the original founders of the company. Amy worked in various roles over her 14-year tenure in areas of strategy, corporate program leadership, commercial and revenue development, and technology areas including eCommerce, reservations systems, and guest products. She ended her time with the company as the Virgin America leader of the merger integration with Alaska Airlines.

Amy came to Virgin America after working at Continental Airlines in revenue management and corporate development. She earned her MBA from Moore School of Business at University of South Carolina and a BS in applied health sciences from American University.

Warren Christie is JetBlue’s head of safety, security, fleet operations, airports, and JetBlue University. He oversees flight operations (pilots), technical operations (maintenance), and airport operations at 100+ cities, along with ground and flight safety programs, security initiatives, and the award-winning JetBlue University.

His aviation career spans over 30 years. In 1988 he was commissioned as an Officer in the United States Navy where he piloting the F/A-18 Hornet. He served as a Naval Aviator and instructed at the Navy Fighter Weapons School (TOPGUN) where he led staff and student training and was responsible for the design of the graduate level strike-fighter tactics training curriculum.

Warren joined JetBlue in 2003 and has served in various positions including senior vice president, regulatory and training; vice president, operations planning and training; and vice president, JetBlue University.

He graduated from the University of Notre Dame with a bachelor’s degree in business administration.

As head of revenue and planning, Dave Clark is responsible for all aspects of JetBlue’s network strategy, operational planning and analysis, and sales and revenue management. In addition, he oversees JetBlue’s airline partnership portfolio – currently comprising more than 50 airlines across the globe, including the Northeast Alliance with American Airlines – as well as operational engineering and manpower planning.

Dave was named head of revenue and planning in January 2022. Since joining JetBlue in May 2009, he has led teams across JetBlue’s commercial organization. From February 2017 to December 2021 he served as vice president, sales and revenue management, where he was responsible for revenue optimization, ancillary strategy, distribution, and corporate sales. He has also served as vice president, network planning, and has been a key architect of the airline’s successful network strategy. Before his promotion to vice president in 2014, he led both the route planning and schedule planning teams.

Prior to joining JetBlue, Dave was a project leader in the Boston Consulting Group’s Travel & Tourism practice.

He earned a bachelor’s degree and a master’s degree in systems engineering from The University of Virginia as well as an MBA from Harvard Business School.

Carol Clements serves as JetBlue’s chief digital and technology officer. She oversees strategy, vision and implementation of technology solutions that align with the airline’s business model to offer digital innovation, consistent service and maximize investment.

Prior to JetBlue, Carol served as chief technology officer for Pizza Hut, responsible for enabling growth for Pizza Hut’s U.S. restaurants through technology and digital innovation. She oversaw the brand's e-commerce channels, restaurant & delivery technology, and data & analytics initiatives to power sales and operations across 6,000+ restaurants nationwide.

Carol also spent 11 years at Southwest Airlines in a variety of leadership roles. During her time there, she oversaw technology initiatives supporting Southwest's first-ever expansion to international markets, the launch of the All-New Rapid Rewards loyalty program, and the modernization of Southwest’s e-commerce channels.

She graduated from Southern Methodist University in Dallas, where she earned degrees in mathematics and management science engineering.

Joanna Geraghty is president and chief operating officer of JetBlue, responsible for the airline’s safety, operations and commercial performance including network, brand and marketing and revenue management.

Joanna’s focus is on delivering a leading and safe customer service experience, and enhancing operational and commercial performance while nurturing JetBlue’s unique culture and standing as one of the best places to work.

Prior to being named president & COO, she served as JetBlue’s executive vice president, customer experience, responsible for airports, customer support, and inflight service. She served as executive vice president, chief people officer from 2010-2014, after serving as vice president, associate general counsel and director, litigation and regulatory affairs. Joanna has been with JetBlue airline since 2005.

Joanna serves on the board of directors of L3Harris Technologies, is a member of the board of the JetBlue Foundation and chairperson of the board of Concern Worldwide, an international not for profit. Before joining JetBlue, she was a partner at the law firm Holland & Knight.

She received her bachelor’s degree from the College of the Holy Cross, her master’s in international relations from Syracuse University’s Maxwell School of Citizenship and Public Affairs, and her J.D. from Syracuse University College of Law.

Robin Hayes is chief executive officer of JetBlue Airways Corp., which encompasses JetBlue – New York’s Hometown Airline® – as well as subsidiaries JetBlue Technology Ventures and JetBlue Travel Products.

As CFO, Ursula Hurley is responsible for JetBlue’s overall financial strategy including accounting, audit, aircraft and engine transactions, cash management, corporate finance, fuel, and tax. She is also responsible for the company’s real estate and strategic sourcing units.

Prior to being appointed CFO, Ursula was head of treasury and investor relations for JetBlue, managing the company’s $13 billion balance sheet, comprising corporate and aircraft finance; cash management and investments; fleet management; fuel purchasing and hedging; fleet strategy and programs, strategic sourcing and managing JetBlue’s relationships with the investor community.

Throughout her nearly two-decade career in the airline industry, she has also held various roles in financial reporting; financial planning and analysis; and investor relations.

Ursula is president of the JetBlue Foundation whose mission is to promote diversity in STEM education and create career paths for the next generation in aviation. She also sits on the Fairfield University Dolan School of Business Advisory Board.

She holds a bachelor’s degree in business management from Fairfield University and an MBA from Columbia University.

Rob Land joined JetBlue in 1998 as a founding crewmember and currently serves as head of government affairs and associate general counsel. He is based in JetBlue’s Washington, D.C. office.

Rob is responsible for the company’s relations with the executive and legislative branches of the U.S. government as well as state and local governing bodies and international government relations. He also oversees the company’s aircraft delivery team; airport affairs; shares primary legal responsibility for regulatory matters; and is a member of JetBlue’s senior leadership team.

Prior to JetBlue, Rob worked in the Office of the Secretary of Transportation on aviation policy; as Chief of Staff at the Federal Railroad Administration; and on the White House staff for Vice President Gore. Before his government service career, Rob worked as an attorney at the firm of Proskauer Rose. In addition, Rob served as Legislative Consultant to President Clinton’s blue ribbon panel, The National Commission to Ensure a Strong Competitive Airline Industry.

He holds a bachelor’s degree from Skidmore College and a J.D. from the Washington College of Law at American University. He is a member of the bar of New York, the District of Columbia, and the Supreme Court of the United States.

Tracy Lawlor is chief strategy and business development officer for JetBlue.

In her role, Lawlor is responsible for developing enterprise strategy and leading the airline-wide, long-term business planning process that positions JetBlue to achieve its financial, operational, customer and culture goals. Additionally, she is responsible for driving enhanced earnings by extending and building on the strong JetBlue brand through several strategic development initiatives.

Lawlor joined JetBlue in 2001 as a senior financial analyst and has held a number of finance leadership roles, culminating as vice president, financial planning and analysis. She is also the chair of the board of JSX, an innovative, independent regional airline based in Dallas.

Prior to joining JetBlue, Lawlor worked in the corporate offices of The TJX Companies, Inc., parent of T.J. Maxx, Marshalls and HomeGoods.

She earned her bachelor’s degree from Boston College.

Doug McGraw is JetBlue’s chief communication officer, overseeing the company’s internal and external communications strategy, including crewmember communications, media relations, reputation management, leader engagement, and business communications.

Doug joined JetBlue in 2014 as director, corporate communications, leading media relations and external communications, and in 2016, he assumed responsibility for the airline’s frontline crewmember operational communications. In 2018, he was promoted to vice president, corporate communications.

Prior to JetBlue, Doug spent 15 years at FleishmanHillard, where he most recently served as senior vice president and partner in the New York office counseling a range of clients and sectors.

He is a graduate of St. Louis University, where he earned a bachelor’s degree in communications.

Brandon Nelson is general counsel and corporate secretary at JetBlue, with responsibility for legal, compliance, ESG and sustainability, and cybersecurity at the growing airline.

Nelson joined JetBlue in 2005 and has held a number of leadership roles within the legal team. His diverse experience includes leading a team of transactional lawyers who represent the company in commercial, marketing, real estate, business development, intellectual property and technology matters.

He also serves on the investment committee of the company’s wholly owned corporate venture capital arm, JetBlue Technology Ventures.

Prior to JetBlue, Brandon practiced corporate and business litigation law at firms in California and New York, most recently at Shearman & Sterling.

He holds a bachelor’s degree in business from Howard University and a J.D. from New York University School of Law.

Jayne O’Brien is JetBlue’s Head of Marketing and Loyalty, responsible for the airline’s brand, marketing and advertising, e-commerce, TrueBlue® loyalty program, as well as its highly awarded onboard product. 

O’Brien joined JetBlue in 2020 bringing a wealth of global travel and marketing experience to the airline. She previously served as senior vice president of global brands at Intercontinental Hotel Group; managing director, USA for Scenic – Luxury Cruises & Tours; and chief marketing officer for Dubai Properties Group, part of Dubai Holding.

Her professional background also includes extensive airline industry experience from her 18-year career with British Airways in a number of operations and marketing leadership positions in the Americas and Europe, culminating in the role of Head of Global Brand & UK Marketing.

She is a graduate of the University of London.

As head of finance and treasury, Lisa Reifer is also JetBlue’s treasurer and responsible for all aspects of JetBlue’s financial strategy, leading infrastructure properties and development, investor relations, treasury, and risk management, including fuel hedging and insurance.

Lisa was named head of finance and treasury in January 2022. Since joining JetBlue in February 2004, she has led teams across JetBlue’s organization. From May 2017 to January 2022 she served as vice president, infrastructure, properties & development, where she was responsible for managing all of the company’s real estate assets including long-term airport planning and development, design and construction, and facilities planning across 100+ cities. She has also served as director, corporate real estate counsel; director, airport affairs; director, investor relations; and director, commercial development and strategy.

Prior to joining JetBlue, Lisa was an associate at the law firm Shearman & Sterling. She earned a bachelor’s degree from Dartmouth College, an MBA from The Wharton School of the University of Pennsylvania, and a J.D. from Vanderbilt University.

Laurie Villa is JetBlue’s chief people officer, responsible for engaging JetBlue crewmembers and fostering its unique culture, overseeing teams such as compensation and benefits; diversity, equity and inclusion; crew relations; values and labor relations; and recruiting and talent management.

Prior to joining JetBlue in 2021, Laurie served as senior vice president and chief human resources officer of Spirit Airlines where she leveraged data and analytics to improve the employee and guest experience, strengthen culture and engagement, and grow their talent pipeline. Laurie also focused heavily on targeted investments in internal talent and strengthening diversity, equity and inclusion within the airline and served as president of the Spirit Airlines Charitable Foundation.

With more than 20 years of leadership experience, Villa has shaped effective people and talent strategies to support long-term business objectives in a number of industries, including consumer goods, specialty retail, education, and technology.

She is a graduate of the University of North Florida, where she received both a bachelor’s and master’s in business administration.